bk665 Privacy Policy — Your Information Is Protected

Last updated: January 2026

Section 1

1 Introduction & Scope

bk665 operates a safe and reliable online gaming and betting platform for users in Bangladesh. This Privacy Policy ("Policy") applies to every individual ("you" or "user") who uses our website and related services.

By using our services, you agree to the terms of this Policy. We believe that transparent and responsible management of personal information is the foundation of a trustworthy relationship. This Policy clearly describes what information we collect, why we collect it, and how we use it.

If this Policy changes, we will notify you via a notice on the platform. Continued use of the service after any change means you have accepted the updated Policy.

Section 2

2 What Information We Collect

bk665 collects only the information necessary to provide our services. We collect two types of information:

2.1 Information You Provide Directly

When you create an account, log in, or contact our support team, you voluntarily provide the following information:

Full name and date of birth (for age verification — the service is for users aged 21+ only)
Mobile number
Email address
Payment information — bKash, Nagad, Rocket, or Upay account number (for transaction verification purposes)
The content of your customer support conversations

2.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically for technical reasons:

IP address and device type
Browser and operating system information
Browsing activity on the platform — pages visited, time, and session information
Gaming activity logs — betting, winning, and losing history
Data from cookies and similar tracking technologies

Section 3

3 Purpose of Information Use

bk665 uses your information for the following purposes:

3.1 Service Operation & Improvement

Creating, verifying, and managing your account
Processing deposit and withdrawal transactions (via bKash, Nagad, Rocket, Upay)
Providing gaming services, bonuses, and promotional offers
Monitoring and improving platform performance

3.2 Security & Fraud Prevention

Detecting and preventing fraudulent activity
Ensuring account security
Conducting necessary checks to prevent money laundering
Verifying age — the service is for users aged 21+ only

3.3 Customer Support

Providing assistance via live chat and email to resolve your issues
Sending important notifications related to the service

3.4 Responsible Gaming

Monitoring your gaming behavior to provide support in cases of potential issues
Implementing self-exclusion and limit-setting requests

We never sell your information to third parties. Information sharing occurs only when strictly necessary for service operations and in the limited circumstances described in Section 5 below.

Section 4

4 Cookies & Tracking Technologies

bk665 uses cookies and similar technologies to ensure the proper functioning of the platform and to improve the user experience.

4.1 Types of Cookies

Essential Cookies: These maintain login sessions and ensure security — the platform cannot function without them.
Functional Cookies: These remember your preferences (language, settings).
Analytics Cookies: These help us understand which sections are used most — all data is anonymous.

4.2 Cookie Controls

You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may cause some parts of the platform to not work properly.

Section 5

5 Information Sharing with Third Parties

bk665 shares your information only under strictly controlled circumstances. Information may be shared with third parties in the following cases:

5.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game providers receive limited access to information to operate the service. These partners may only use the information in accordance with bk665's instructions and may not use it for their own purposes.

5.2 Legal Obligations

We may disclose necessary information to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations.

5.3 Security & Fraud Prevention

In the event of fraudulent activity or a security threat, relevant information may be shared with the appropriate authorities.

Every third-party partner with whom information is shared is contractually bound to protect that information.

Section 6

6 Data Security Measures

bk665 adopts industry-standard technical and organizational measures to protect your information:

SSL Encryption: All data transmitted on the website passes through a fully encrypted tunnel.
Data Access Controls: Only authorized personnel have access to your sensitive information.
Secure Payment Processing: Payment information is verified directly through the relevant mobile banking provider.
Regular Security Reviews: The security of our systems is regularly assessed and improved.
Two-Factor Authentication: An additional layer of security is available to protect your account.

However, transmitting information over the internet is not entirely risk-free. We strive to ensure the highest level of protection, but no system is completely impenetrable. Therefore, keep your account password confidential and notify us immediately if you notice any suspicious activity.

Section 7

7 Data Retention Period

bk665 retains your information only for as long as necessary:

Account Information: For the duration your account is active and for a specified period after closure due to legal obligations.
Transaction Records: For the period required by financial regulations.
Customer Support Conversations: For a reasonable period after the issue is resolved.
Log Files: For a limited period for security analysis.

Once the retention period ends, information is securely deleted or anonymized.

Section 8

8 Your Rights & Controls

As a bk665 user, you have the following rights over your own information:

8.1 Right to Access Information

If you want to know what information we hold about you, you can submit a request. We will respond within a reasonable timeframe.

8.2 Right to Correct Information

If any information we hold about you appears to be incorrect or incomplete, you can request a correction.

8.3 Right to Request Deletion

In certain circumstances, you may request that your information be deleted. However, we are obligated to retain some information for a specified period due to legal requirements.

8.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional messages, notify our support team at any time and we will act promptly.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via live chat or send an email to [email protected]. Our support team is available 24/7 and can assist in both Bengali and English.

Section 9

9 Protection of Minors

bk665 is strictly for users aged 21 and above. We do not intentionally collect information from any minor.

If we have reason to believe that a user is under 21, we will immediately suspend that account and delete any collected information. If you are aware that a minor has registered on our platform, please notify us immediately at [email protected].

No one under the age of 21 may use this platform. Age verification is part of our registration process.

Section 10

10 Policy Changes & Updates

bk665 may update this Privacy Policy from time to time. Changes will be communicated via a notice on the platform. For significant changes, we will also notify you by email.

Continued use of the service after a Policy update will be taken to mean that you have accepted the new terms. We therefore recommend visiting this page regularly.

Your Privacy Is Our Priority